Terms of service
SOUSA, INC.
sousasupps.com
Effective Date: March 13, 2026
TERMS OF SERVICE
1. Acceptance of Terms
By accessing or using the Sousa, Inc. website (sousasupps.com) or purchasing any Sousa product, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products. These terms apply to all visitors, customers, and users of the site.
2. Company Information
Sousa, Inc. is a Delaware C-corporation headquartered in Lawndale, California. We manufacture and sell single-serve nutritional supplement packets under the Sousa brand.
3. Products and Purchases
All products sold on sousasupps.com are intended for personal use. By placing an order, you represent that:
- You are at least 18 years of age
- The information you provide at checkout is accurate and complete
- You are authorized to use the payment method provided
Sousa reserves the right to refuse or cancel any order at our discretion, including orders that appear to be placed for commercial resale without authorization.
4. Pricing and Payment
All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time. If a pricing error is identified after your order is placed, we will notify you and give you the option to proceed at the correct price or cancel your order for a full refund.
Payment is processed securely at checkout. We do not store your full payment card details.
5. Shipping and Delivery
We ship to addresses within the United States and Canada. Estimated shipping times are provided at checkout and are estimates only — Sousa is not responsible for delays caused by carriers, weather, customs, or other factors outside our control. Sousa reserves the right to select shipping carriers and methods at our sole discretion. Risk of loss and title for products pass to you upon delivery to the carrier.
6. Health Disclaimer
Sousa products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The statements on our website and packaging have not been evaluated by the Food and Drug Administration (FDA).
Consult a qualified healthcare provider before using Sousa products if you are pregnant, nursing, have a medical condition, or are taking prescription medications. Sousa products contain whey protein derived from milk and are not suitable for individuals with dairy allergies.
Individual results may vary. Do not exceed the recommended serving size.
7. Intellectual Property
All content on sousasupps.com, including text, images, logos, product designs, and branding, is the property of Sousa, Inc. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any Sousa content without express written permission.
8. User Conduct
You agree not to use our website or services to:
- Violate any applicable law or regulation
- Submit false or misleading information
- Interfere with or disrupt the operation of our website
- Engage in any fraudulent activity, including chargebacks without first contacting us
- Scrape, crawl, or data-mine any portion of our website without permission
9. Limitation of Liability
To the fullest extent permitted by law, Sousa, Inc. and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our products or website, even if advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these terms or your purchase shall not exceed the amount you paid for the applicable product.
10. Indemnification
You agree to indemnify and hold harmless Sousa, Inc. and its affiliates, officers, directors, and employees from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising out of your use of our website or products, your violation of these Terms, or your violation of any third-party rights.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the data practices described in our Privacy Policy.
12. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. Sousa does not endorse, control, or assume responsibility for any third-party sites or their content. Your use of third-party sites is at your own risk.
13. Modifications to Terms
Sousa reserves the right to update or modify these Terms of Service at any time. We will post the updated terms on our website with a new effective date. Your continued use of our website or products after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
14. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
15. Dispute Resolution
We encourage you to contact us first at support@sousasupps.com to resolve any dispute informally. If we cannot resolve a dispute through informal means, both parties agree to attempt mediation before pursuing litigation. Nothing in this section limits your right to seek injunctive or other equitable relief in a court of competent jurisdiction.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
17. Entire Agreement
These Terms of Service, together with our Refund Policy and Privacy Policy, constitute the entire agreement between you and Sousa, Inc. regarding the use of our website and the purchase of our products.
18. Contact Information.
If you have any questions about these Terms of Service, please contact us at:
Sousa, Inc.
Email: support@sousasupps.com
Website: sousasupps.com
